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​​Welcome to our Online Music Lesson Hub

​Thank you for registering your interest for our Online Music Lessons. We have created a video guide to get you ready for your online music lessons.

3 easy steps for a seamless online session

Log into your online portal ​
Go to the calendar date and time of your lesson
Be at your station at least 15 minutes before your lessons time
Open Zoom to begin your session with your music tutor 
Have Fun!

​​Online Music Lessons Using Zoom
Parent/Student User Guide

Click the videos below to watch now!

How to Attend the Lessons

Booking a Lesson

Cancellation Policy

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​​Frequently Asked Questions

Q1: How will the lessons be conducted?
A1:  We will deliver Live Lessons with Templesprings Tutors interacting and providing real-time feedback.  This is not pre-recorded video lessons 

Q2: How will I connect?
A2: Clear instructions of how to connect is above in our Parent/Student User Guide video

• We recommend using Zoom as it integrates with our Parent/Student Music Portal. 
• It also provides seamless voice and video communication.
• It is free for everyone to download online.  
• You can use Zoom on all compatible computers, tablets, mobiles and Xbox Ones. 
• ​Only teachers will have the ability to initiate Zoom sessions with their students. This is to avoid a student calling us during a lesson.

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Q3: Which day of the week and time slots are the lessons?
A3:  

• Lessons will be scheduled Monday to Friday.  There is no Saturday Lessons
• Lessons are still 30 minutes long
• The Morning slots are between 10am - 12pm.
• The Afternoon slots are between 1pm - 3pm​

Q4: Can I join a class?
A4:  

• The first thing is to make sure you have completed the Form to let us know that you are interested in joining our Online Music Lessons.
• Once completed, you will be able to book and join a lesson

Q5: Can I book on the same day like I used to attend my lesson?
A5:  

• You can book on any day that is convenient for you, this is because the children are not at School, and there is the option of running the classes in the morning or afternoon.

Q6: How do I book the Online Lessons?
A6:  

• The Online Music Lesson Slots are now open on the Parent/Student Portal. 
• If you need help on how to book on a lesson or cancel your lesson, please click the following link
• Log on to the Parent/Student Portal and book the sessions that are convenient for you.
• This is on a first-come-first serve basis ONLY
• We are unable to open ANY additional slots until ALL available slots have been filled

Q7: Can I book more than one lesson a week?
A7: No you can't!

• Please DO NOT PANIC BOOK all your lessons in one week.
• We are trying to serve nearly 200 students and urge you to only book one lesson per week.  This is so that every child is able to access their lessons, otherwise our resources will be stretched
• If more than one lesson is booked in a week, we will CANCEL the second booking.

Q8: Can I book retake lessons online too?
A8: Yes you can.  You can book your retake lesson from week commencing Monday 6th  April.

​Q9: What if there is a lot of distraction?
A9: 

• We encourage Parents/Carers to set up your child and instrument in an area where there will be minimal distractions such as having TV playing in the background.
• We will keep to the 30 minutes time slot, so to maximize this time, please be prepared and have your child sit at their station at least 15 mins before their lesson.​​

​Q10: Can I book a Master Class?
A10: Parent Master classes have been postponed until further notice as stated here